Zebco Academy
Zebco Academy
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Grab a Rod & Reel & Go Fishing.

Pick a topic below and we'll hook you up with everything you need to know.

Know Your Fishing Line.
Fishing line is available in a dizzying variety of weights, types and brands. But as with most things in life, you can make it as simple or complicated as you wish.
Fish for the First Time.
With easy-casting Zebco gear and a few tips, you'll be fishing like a pro in no time.
Teach Someone to Fish.
From "how-to" videos to helpful tips for kids, we make it easy to share your love for fishing.
Be a Better Angler.
If you've got the basics down, we can show you how to take your fishing skills up a notch.

Parts, Repair, & Warranty Service

PARTS, REPAIR, & WARRANTY SERVICE

ROD WARRANTY

For fastest, most efficient service, please CLICK HERE and fill out form completely, including all requested images.

Please note, this form is also applicable for broken rods from combos where the reels have no functional issues or damages and do not need replacement or service.

COMBO WARRANTY

If you are having an issue with BOTH your rod and reel, please submit a ticket HERE and fill out form completely, including all requested images.

Issue with ROD ONLY > See Rod Warranty section above

Issue with REEL ONLY > See Reel Warranty section below

PARTS, SERVICE, AND WARRANTY

PARTS

You can order parts directly through us by submitting the form below.

Submit A Request

Please have the model number on the bottom of the reel foot of your reel (will need to remove the reel from the rod) available.

You can search Manuals and Schematics for all reels HERE.

REEL WARRANTY AND SERVICE

All Reel service, maintenance, and repair will be handled by our Authorized Repair Centers around the USA and Canada.

CLICK HERE for USA Authorized Repair Centers

CLICK HERE for Canada Authorized Repair Centers

Authorized Warranty Service Centers will validate warranty eligibility, and you will be contacted if AWSC is unable to repair your reel under warranty when warranty is requested. (maintenance is not covered under warranty). The consumer is responsible for the shipping to the AWSC. Repair and the shipping back to you will be covered when the reel is covered under the warranty.

They can also perform all non-warranty service, maintenance and repairs.

Authorized Service Centers can only perform Non-Warranty service and repairs.

When mailing your reel, we recommend sending to the center closest to you.  Please ensure your package and obtain a tracking number for your shipment to the center.  Service Centers are not responsible for lost or damaged packages.
Service times vary by season.  Contact the service center of your choice for current service time. All non-warranty Service and Shipping rates are established by the Service Center and may vary among Centers.

 

ZEBCO WARRANTY POLICY

Zebco Brands products are warranted for a period of one (1) year from date of original retail sale date to the original retail consumer when purchased directly from Zebco or an Authorized Zebco Reseller. For defective products, we encourage you to contact an authorized Zebco Brands Warranty Center in your area. Should a service center not be located in your area, please contact Customer Support for specific directions on how you can obtain service and/or parts for your Zebco Brands product.

Please note that this warranty does not cover products purchased from unauthorized resellers, rod damage or loss resulting from misuse, abuse, alteration, direct or consequential damages caused by attempted or completed repairs completed by anyone other than a Zebco Authorized Warranty Service Agent, neglect, accident, Act of God, or shipping damages.

Zebco Brands products not covered by the Zebco Brands Limited Warranty may be repaired at a nominal charge to the purchaser, provided parts are available and the product is returned with return postage prepaid.

"ALL INCIDENTAL AND/OR CONSEQUENTIAL DAMAGES ARE EXCLUDED FROM THIS WARRANTY INSERT. IMPLIED WARRANTIES ARE LIMITED TO THE LIFE OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH MAY VARY FROM STATE TO STATE."

The warranties described herein shall be the sole and exclusive warranties granted by Zebco Brands and shall be the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and time period described herein, shall constitute complete fulfillment of all liabilities and responsibilities of Zebco Brands to the purchaser with regard to this product, and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise. Zebco Brands shall not be liable or in any way responsible for any damages or defects caused by repairs or attempted repairs performed by anyone other than an authorized servicer. Nor shall Zebco Brands be liable, or in any way responsible, for any incidental or consequential personal or property damage. Zebco Brands reserves the right to amend or change this Warranty at any time.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH MAY VARY FROM STATE TO STATE.

The provisions of this Warranty are in addition to, and not a modification of, or a subtraction from, the statutory warranties and other rights and remedies contained in any applicable legislation. To the extent that any provision of this Warranty is inconsistent with any applicable law, such provision shall be deemed voided or amended as necessary, to comply with such law.